MedCoach Privacy Policy

Last updated: May 21, 2026

MedCoach ("App", "we", "us") respects your privacy. This Policy explains what data we collect, how we use it, and what rights you have.

1. Who We Are

MedCoach is developed by Vasyl Zadvornyy, individual entrepreneur, Ukraine.

Contact: medbotsupport@gmail.com

2. What Data We Collect

Account data:

Email — for authentication
Name and profile photo — if you sign in with Google

App data:

Your created reminders — titles, descriptions, dosages, schedules
Reminder completion events — when you tap "Done", "Skipped", or snooze
Device push token — for delivering notifications
Activated habit packs

Temporary AI processing data:

Prescription photos — processed by Google Gemini and immediately discarded
PDF documents — same
Voice recordings — same
AI parsing text input — same

What we DO NOT collect:

Location data
Contacts
Access to other apps
Biometric data
Apple Health / Google Fit data

3. How We Use Your Data

Providing the service — creating and delivering reminders
Account authentication and security
AI parsing of your photos/PDFs/text/voice into structured reminders
Computing personal statistics for your use
User support via email

We do NOT use your data for:

Advertising
Selling to third parties
Marketing profiling
Government surveillance (without lawful basis)

4. Third-Party Services

We use the following services to run MedCoach:

Supabase Inc. (US/EU) — database and authentication. Privacy Policy
Google LLC (Gemini AI) — processing your photos/PDFs/text/voice into structured reminders. Before any data is sent, the App asks for your explicit consent and shows what is being sent and to whom. Data is processed and immediately discarded, not used for model training (per Gemini API terms). Google processes this data under its Privacy Policy and applicable data protection terms, providing a level of protection equivalent to that described in this Policy. Privacy Policy
Google LLC (Sign In) — Google account authentication. Privacy Policy
Apple Inc. — iOS push delivery via APNs. Privacy Policy
Google Firebase (FCM) — Android push delivery. Privacy Policy
Expo Inc. — push routing. Privacy Policy

5. Data Storage

Your data is stored in Supabase (hosted in EU and US). We retain your data while you actively use the App.

If you delete your account, all your data is permanently erased within 30 days.

6. Your Rights

As a MedCoach user, you have the right to:

Access: view all your data in the App
Correction: edit or delete any data you created
Account deletion: complete data removal via Settings → Delete Account, or by emailing medbotsupport@gmail.com
Data export: request export of all your data via email
Withdraw consent: stop using the App
File a complaint: to the Ukrainian Parliament Commissioner for Human Rights if you believe your rights have been violated

7. Security

We implement technical measures to protect your data: TLS encryption in transit, controlled database access, authentication via secure OAuth protocols.

No service is 100% secure. We cannot guarantee absolute security but do everything technically feasible.

8. Children

MedCoach is not intended for users under 18 years old. We do not knowingly collect data from minors. If you discover that a child has created an account, please contact us and we will remove the data.

9. Medical Disclaimer

MedCoach is an informational tool for personal health management. The App:

Is NOT a medical service
Does NOT replace consultation with a healthcare provider
Does NOT provide diagnoses
Does NOT recommend dosages

Always follow your doctor's recommendations and consult with healthcare professionals about your health.

10. Changes to This Policy

We may update this Policy. For significant changes, we will notify you via email or in-app notification. The last updated date is at the top of this document.

11. Contact

For privacy questions:

medbotsupport@gmail.com